Extremely disappointing, and I don’t think this chair deserves such a high rating. Had the Gesture been manufactured in the USA, there is a chance it could have gotten closer to the Aeron. I can’t tell where it’s coming from without taking things apart. There is a bit of customization available with the Steelcase Gesture. This includes both level two and level three ANSI/BIFMA certifications. With up to 25% of each chair, by weight, using recycled content. Steelcase was established in 1912 as the Metal Office Furniture company. Ergonomic Functions: While the Gesture didn’t score tops in the category, it was still in the top six for all chairs tested. Second-ranked in the build quality category, only the Herman Miller Aeron beat it out of first place. Inside the box, the chair is put into a plastic bag to keep it clean and reduce the opportunity for surface scratching. Steelcase will repair or replace your chair with a comparable product, at its option and free of charge (for materials and components) for any product, part or component which fails under normal use. If you’re looking for an ergonomic chair, that will best fit a wide range of users out of the box, the Steelcase Gesture is likely what you need. Generally speaking though, looks should come far down the list after sitting comfort and adjustability. – Ergonomics Adjustments There seems to be a reoccurring theme, Steelcase doesn’t appear to care much about height adjustable backrests. Those same top five chairs sell for $1000 or more, making it clear you must pay top dollar for premium quality. (item #52794), Steelcase Criterion Plus is the bariatric or Big & Tall version of the Criterion. *Arms do not slide laterally. – Seat Comfort It also has the Gold Indoor Air Advantage Certified by SCS. With no knob adjustments and helps stay engaged in your work. - Flexible Seat Edge (item #47694), We have a few different colors of the great Steelcase Think task chair. The only thing you’re required to do is remove the chair from the box and pull away from the minimal packaging. At $1000, the Steelcase Gesture is one of the most expensive chairs we tested. Up to 85% of the chair is recyclable by weight as well. Used Steelcase Gesture Task Chair Reclining Ergonomic Office Chair Gray Frame with Blue Jay Seat Fabric Adjustable seat, arms, and seat pan. There weren’t any awkward pressure points or areas that were uncomfortable. Armrest comfort is a lot like seat comfort, it tends to be subjective and vary depending on the user. That was the case with the Gesture, as the only chair to outrank it was the iconic Aeron chair, scoring a 95.